Initial Training Support & Ongoing Program Refinement
Our ONEComm Management, Operations, Marketing, Customer Support, and Inside Sales Staff are dedicated to Open "Responsible and Responsive" Communication for the continued betterment of our ONEComm Client Support Services. ONEComm will deliver the best of our ONEComm Staffing with the adequate background, experience, and range of skills to manage and be successful on your behalf. That being said, ONEComm absolutely recognizes that your specific Technical, Marketing, and Sales expertise is a great asset to ONEComm Staff and Operations. Based upon that recognition, we will look to facilitate and assimilate your Go to Market Strategies, Campaign Focus, Product and Services Delivery models, Value Propositions, etc. into our ONEComm Service Operations.
ONEComm assumes all normal costs and responsibility for the training of our ONEComm Staff in support of you Client Campaigns, including the initial set up and training with your online or onsite support, including specific training via phone conferences, attendance of online web-inars, or review of training materials, etc. & any and all ongoing onsite day to day campaign management, Managerial Overview / Quality Assurances, etc. and ongoing Intermittent Training for Program Refinement, refocusing, or redirection. This does not include any requirements for training that would require travel, accreditation, or other costs above and beyond normal operations for which additional charges may apply.
ONEComm - Marketing Staff - Initial Training & Digital Collateral:
ONE Communications will provide Account Management; Call Center Floor Management; IT Production / Reporting; Call Production Staffing; Quality Assurances / Managerial Overview; & Project Management / Administration Support. ONEComm Management will facilitate one to two training sessions of #1-2 hours in duration, usually one for project kick off, another for follow up / FAQ collaboration, these training session should include Company & Campaign Overview and Specific Campaign IT Product Services Training and Digital Collateral Materials. These Digital Collateral materials are best aligned as POV for Prospective Clients for and delineated by Product / Services Business Group ready assimilation into our ONEComm operations for Lead Qualifications / Prospect Fulfillment / and Technical / Sales Representative follow up.
ONEComm - Marketing Staff - Ongoing Training:
ONE Communications will provide Account Management; Call Center Floor Management; IT Production / Reporting; Call Production Staffing; Quality Assurances / Managerial Overview; & Project Management / Administration Support. ONEComm Management will facilitate one to two program review / training sessions of #1-2 hours in duration; these training session should include Specific Lead Feedback Information and any Strategic or Tactical Support Training Materials. These Digital Collateral materials are best aligned as POV for ONEComm / Client Internal Discussion / Work Product.